I got this as mail .. its funny.. !! i really like it.
Archive for pune
The day i started writing this blog, on very same day i lost my connection due to some technical problem in my area. And after that a very long war of words started , Between me and You Telecoms Customer Executives.
You telecom provides very good internet connection service , but they have worst customer support. More ever there Call center is in mumbai , so pune customer like me has to call mumbai. I usually make this kind of calls from Coin Box, but there call center has some faulty system too. So i was loosing my coine without even talking to them.
Some how i successfully got the number of there back office manager.
and then keep calling on that number till they solved my Problem. It took around 5 days to get my connection back.
Its not the only story with You Telecome, but its the same story with every other Broadband service provider. There are couple of Broadband Forums site online , when you tried search through those you will find such 1000 incidents and 10000 unsatisfied customer.
TRI should look into it.
At last i hope better communication with better Broadband service provider , because Internet is tomorrows Communication platform , spreading like spider in India.